Contact ElectraHeat North East

Fast, Friendly Help from Local Experts

Got a question? Need a quote? Whether it’s an urgent repair or you’re planning some upgrades, we’re here to help — with honest advice and no-obligation quotes. Most of our customers get in touch via WhatsApp or text for a fast response.

Get a Fast Quote or Ask a Question


We aim to respond to all messages within 24 hours. For urgent help, use the numbers below.

Prefer to speak directly? Reach out by phone, text or WhatsApp:


  • Office – 0191 6951095

  • Whatsapp – 0191 6951095

  • Eddie – 07812 075362

  • info@electraheatne.com

Text or WhatsApp is often quickest if we’re on-site!

Business Address


  • Electraheat North East Ltd
    55 Windsor Road
    Birtley
    Chester-le-Street
    County Durham
    DH3 1PQ

Find Us On Google Maps.

Opening Hours


  • Monday to Saturday
    0800 hrs to 1900 hrs

  • Sunday
    WhatsApp/Text Only (for emergencies)

Emergency Help or Just Need Advice?

Whether you’re dealing with a power cut, boiler breakdown, or simply unsure what service you need, we’re here to help. At Electraheat North East, we offer free advice, fast call-outs for urgent issues, and even WhatsApp video call surveys or no-obligation site visits — so you can get the right solution without the pressure.

Just give us a call, drop us a message, or fill out the contact form — we’ll guide you every step of the way.