Your Questions Answered by Electraheat North East FAQ
Find clear, honest answers to the most common questions about our heating, boiler, and electrical services across the North East.
At Electraheat North East, we understand that choosing the right heating or electrical service can bring up a lot of questions. That’s why we’ve put together this helpful FAQ section, covering the most common things our customers ask — from boiler issues to electrical safety and pricing. If you don’t see your question here, feel free to contact us.
Heating Services FAQs
We install a full heating system including the boiler, radiators, pipework and thermostatic controls. All systems are designed to suit your property’s needs and come with energy-efficient options.
Yes — we’re qualified to handle both. From homes and rental properties to shops and offices, we provide reliable heating solutions tailored to each space.
Most installations take 1 to 3 days depending on the size of the property and system complexity. We’ll always give you a clear schedule before work begins.
Absolutely. We can fit smart thermostats like Hive or Nest to help you control your heating from your phone and reduce energy bills.
Boiler Services FAQs
We install A-rated combi, system, and regular boilers from trusted manufacturers — all backed by warranties ranging from 3 to 10 years.
We recommend an annual service to maintain performance, safety, and to keep your manufacturer’s warranty valid.
Yes. We offer emergency boiler breakdown services and aim to attend urgent jobs as quickly as possible.
Yes, we work with landlords and letting agents to provide compliant gas safety checks and issue CP12 certificates promptly.
Electrical Services FAQs
Yes — we’re NAPIT Approved Contractors, fully qualified and experienced in all domestic and commercial electrical work.
An Electrical Installation Condition Report (EICR) is a detailed inspection of your property’s electrical system. It’s legally required for rental properties every 5 years.
Yes, we do. If you’ve lost power, have tripping circuits, or any electrical fault — we can help, often on the same day.
Definitely. Upgrading to a modern consumer unit improves safety, efficiency and ensures your electrics meet current regulations.
Still Have Questions? We’re Here to Help.
If you didn’t find what you were looking for in our FAQ section, don’t worry — our friendly team is just a message or call away. Whether you need advice, a free quote, or emergency help, we’re happy to assist with no pressure and no obligation.
Call us directly: Dean – 07377 533663, Eddie – 07812 075362 or at the Office on 0191 6951095.
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We’re available on WhatsApp and text for quick replies — ideal if we’re on-site and unable to answer calls.
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ElectraHeat North East are trusted across the North East for reliable heating and electrical work — let us know how we can help you today.